Shipping Policy

 

Last updated: July 24 2026

We keep shipping straightforward at Linlinda, with no small print. Everything you need to know about processing, dispatch, and delivery is set out below.

Order Processing (Handling Time)

  • Order Cut-off Time: 5:00 PM (ET - Toronto), Monday to Friday.
  • Handling Time: Orders are typically picked, quality-checked, and dispatched within 1–3 business days (Monday to Friday).
  • Anything ordered after 5:00 PM on Friday, at the weekend, or on a public holiday enters processing the following business day.

Transit & Delivery Time

After your parcel leaves the warehouse, expect the following transit times:

  • Delivery Time: 7–14 business days.
  • Total Estimated Delivery: 8–17 business days from the time of purchase.

Please note: couriers deliver on business days only (Monday to Friday), and short delays can occur during peak seasons or around Canadian public holidays.

Shipping Location

At present we deliver within Canada only.

Order Fulfillment & Shipping Origin

Linlinda is a UK-based business located in Bolton. However, our products are fulfilled and shipped through international logistics partners and warehouses.

Because orders are fulfilled internationally, the shipping origin may differ from the business address listed on our website.

Our Bolton address is our business contact address and is not the location from which orders are shipped.

By placing an order with Linlinda, you acknowledge that your order may be fulfilled and shipped from an international warehouse or fulfillment center.

Shipping Cost

Every order ships with Free Standard Shipping anywhere in Canada. What you see at checkout is what you pay — we don't bolt on surcharges or handling fees at the last step.

Couriers

We work with established carriers, including:

  • Canada Post
  • UPS
  • FedEx
  • DHL

Which carrier handles your parcel depends on your address and current availability, so it reaches you as quickly as possible.

Tracking Your Order

Tracking is included with every order, and your tracking number is emailed to you within 48 hours of dispatch. You can also track your order anytime on our Order Tracking page using your tracking number or order details. If tracking information hasn't updated after 48 hours, please allow an additional day before contacting us — carrier systems sometimes lag.

If your tracking status shows "Delivered" but you haven't received your package, please notify us within 3 business days so we can open an investigation with the carrier promptly.

Delays

We do everything we can to hit our estimated delivery windows, though factors outside our control — weather, customs checks, or carrier disruption — can occasionally hold a parcel up.

Address Changes & Cancellations

  • Address Changes: Noticed an error in your delivery address? Get in touch straight away at support@linlinda.com. Changes can only be made before your order enters the "Processing" stage.
  • Cancellations: You can request a cancellation within 12 hours of ordering. Past that point your parcel may already be in transit, so it would need to be processed as a return instead.

Customs & Import Charges

All prices shown at checkout are final. Any applicable import duties, taxes, or customs fees are handled by us as part of fulfillment — you will never be asked to pay additional charges at delivery.

Contact Information

Any questions or just want to chat with us? Feel free to reach out via:

Shop Name: Linlinda
Address: Rumworth Mill, St. Helens Road, Bolton, England, BL3 3PR, United Kingdom

E-mail: support@linlinda.com
Contact form: Contact page

Customer Service Opening Hours (ET)
Monday - Friday: 09:00AM - 5:30PM
Saturday & Sunday: 10:00AM - 3:00PM

We strive to respond to all enquiries within 24 hours.

Thank you for choosing Linlinda.